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TYDI TERMS OF SERVICE

This Terms of Service (the “Terms”) is a binding agreement between you (”End User” or “you”) and Tydi Closets, LLC (“Tydi” “we,” “us,” or “our”). These Terms govern your use of Tydi’s website located at www.tydi.co (the “Site”), offering e-commerce services, product information, Design Services, and services related to closet manufacture and design services (together with the Site, the “Services”). The Services are licensed, not sold, to you.

BY CLICKING THE BOX TO INDICATE ACCEPTANCE, BY USING THE SITE, OR OTHERWISE USING THE SERVICES, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS; (B) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THESE TERMS AND AGREE THAT YOU ARE LEGALLY BOUND BY THESE TERMS AND THE TYDI PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE AND CEASE USE OF THE SERVICES.

1. License Grant. 

Subject to these Terms, Tydi grants you a limited, non-exclusive, and nontransferable license to use the Site for your personal, non-commercial use on devices owned or otherwise controlled by you and to use the Services strictly in accordance with these Terms.‌

2. Modification to these Terms and the Services. 

Tydi may, at its sole discretion, change these Terms, including the Tydi Privacy Policy, from time to time. Updated versions will never apply retroactively and will give the date they go into effect. We recommend that you check the Terms and Privacy Policy periodically for changes. Your continued use of the Services following the posting of any changes to the Terms means you accept those new terms. 

Additionally, Tydi reserves the right to modify, suspend, or discontinue the Services, whether temporarily or permanently at any time for any reason. You agree that Tydi shall not be liable to you for any modification, suspension, or discontinuation of the Services. Some modifications may require updates to the Site in order to continue to use the Services. Tydi may also impose limits on certain features and services, restrict your access to parts or all of the Services, and suspend or terminate End Users without notice or liability.

Some services offered by Tydi, including but not limited to manufacturing and installation services, and whether or not related to Services provided through the Site, may be subject to Tydi’s separate Contracting Terms and Conditions (“Contracting Terms and Conditions”). Any such services governed by separate terms will be set forth in a Quote, order form, or other document between you and Tydi

3. Design Services. 

If you sign up for certain Services after creating an Account on the Site, you may choose to use Tydi for certain design services offered through the Site (“Design Services”) to create Designs for your property’s closets (or similar) spaces. Such Design Services are provided in light of a potential implementation, installation, product manufacturing and service relationship between you and Tydi for Tydi to implement the Designs into your space, subject to the Tydi Contracting Terms and Conditions. Your submission of a form to use through our Site or our support email does not guarantee that Tydi will provide you a consultation, Design Services, or any resulting Designs. Whether or not Tydi choses to provide you Design Services or implement Designs through Tydi’s Contracting Terms and Conditions is at Tydi’s sole discretion. In order to provide Design Services, Tydi may request information from you, including but not limited to your name, email, address, closet dimensions, and other Design requirements of Tydi. 

As part of the Design Services, you will provide the relevant space information as requested through the Site or otherwise by Tydi and Tydi may provide you with a design for such applicable space (each a “Design”). In order to provide Design Services, you must provide Tydi with all relevant information regarding the space the Design is applicable to and all information Tydi so requests in order to create the Design and perform the Design Services. All Designs are provided, in part, using information, including dimensions and other key space details, provided by you about the space for the applicable Design. Tydi makes no representation or warranty as to the accuracy of the provided Design(s), particularly as it relates to the information about the space you provided.

All intellectual property rights, including copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names and domain names, together with all of the goodwill associated therewith, derivative works and all other rights (collectively, “Intellectual Property Rights”) in and to all documents, work product and other materials that are delivered to you through the Design Services, including each Design, shall be owned by Tydi. Subject to your execution of Contracting Terms and Conditions for Tydi implementation services for a Design (or multiple Designs), Tydi grants you a license to use all Intellectual Property Rights in the implemented Designs that are subject to the executed Contracting Terms and Conditions free of additional charge and on a non-exclusive, worldwide, non-transferable, non-sublicensable, fully paid-up, royalty-free and perpetual basis for your personal use, and solely to the extent necessary to enable you to make reasonable use of the Designs implemented in your space under the Contracting Terms and Conditions.

After setting up an Account and the completion of a purchase and approval of Design Services through the Site, you may request a quote from Tydi for services to implement the approved Design, including but not limited to related shipping costs, price discounts or offers, itemized pricing, and project schedules, as applicable and where available (each a “Quote”). Accepted Quotes shall be subject to Contracting Terms and Conditions. You may purchase certain services subject to our Contracting Terms and Conditions and an approved Quote through our Site in accordance with the Payment terms outlined in Section 6. 

4. Communications.

You consent to accept and receive communications from us, including e-mail. You may opt-out of receiving marketing communications by following the unsubscribe options we provide to you, but some transactional messages are deemed to be part of the Services

5. Tydi Account

You may access the Site without registering for an account, but as a condition of using certain aspects of the Services you are required to create a Tydi account (an “Account”). You are solely responsible for maintaining the confidentiality of your Account and its affiliated username and password and for restricting access to your devices and you hereby agree to accept responsibility for all activities, charges, and damages that occur under your Account. If you discover any unauthorized use of your Account, or other known account-related security breach, you must report it to Tydi immediately. You agree that you are responsible for anything that happens through your Account until you close your Account or prove that your Account security was compromised due to no fault of your own. Tydi cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

6. Payment.

While we may offer portions of the Services for free, we do charge for certain features of the Services through the Site. When paid by you, these payments are final and non-refundable unless otherwise set forth in the Contracting Terms and Conditions, and Tydi, in its sole discretion, may offer credits or refunds on a case-by-case basis including, by way of example, in the event of an error with your order or in the amounts you were charged. All payments made through your Account or on our Site are processed by our third party payment processor Stripe, and additional Stripe terms may apply. Payments made for services subject to Contracting Terms and Conditions shall be in the amounts outlined in the applicable accepted Quote plus any applicable taxes, service or processing fees, and additional payment terms may apply. 

For any payments due on or through the Site for Services, Tydi will charge, and you authorize Tydi to charge, the payment method you specify at the time of purchase. If you pay any amounts with a credit card, Tydi may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has credit available for your intended purchase. Tydi reserves the right to establish, remove, and/or revise prices, fees, taxes, and/or surcharges for any or all services or goods obtained through the use of the Services at any time. Regardless of the cause, Tydi reserves the right to charge the final price after checkout, including without limitation all applicable transaction taxes.

7. License Restrictions.

  1. use the Services in any way to monitor or evaluate the availability, performance or functionality of the Services for any competitive purpose, or perform or assist any other party to perform any benchmarking on the Services;

  2. use the Services for any illegal purpose, or in violation of any local, state, national, or international law;

  3. copy any portion of the Services, except as expressly permitted by this license;

  4. modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Services;

  5. reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Services or any part thereof;

  6. remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Services, including any copy thereof;

  7. rent, lease, lend, sell, sublicense otherwise make available the Services, or any features or functionality of the Services, to any third party for any commercial reason, including by making the Site available on a network where it is capable of being accessed by more than one device at any time;

  8. remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Services;

  9. directly or indirectly take any action that imposes or may impose (as determined by Tydi in its sole discretion) an unreasonable or disproportionately large load on Tydi or its third-party providers’ infrastructure; interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; run Mail list, Listserv, or any form of auto-responder or “spam” on the Services; or use manual or automated software, devices, or other processes to scrape any page of the Services; or

  10. create a false identity on the Services, misrepresent your identity, impersonate any person, create a profile for anyone other than you, or use or attempt to use another account.

If for any reason, Tydi determines that you have failed to follow these rules, we reserve the right to prohibit any and all current or future use of the Services by you. If we have reason to suspect, or learn that anyone is violating these Terms, we may investigate and/or take legal action as necessary including bringing a lawsuit for damages caused by the violation. We reserve the right to investigate and take appropriate legal action, including without limitation, cooperating with and assisting law enforcement or government agencies in any resulting investigations of illegal conduct. 

8. Reservation of Rights. 

You acknowledge and agree that the Services, including the Site, is provided under license, and not sold, to you. You do not acquire any ownership interest in the Services under these Terms, or any other rights thereto other than to use the Site and Services in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. Tydi, and its licensors and service providers, reserve and shall retain their entire right, title, and interest in and to the Services and Site, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms.

9. Content and User Content 

Through the Services, or via other users, Tydi may make accessible various content, including, but not limited to, videos, photographs, images, artwork, graphics, audio clips, comments, data, text, software, scripts, campaigns, other material and information, and associated trademarks and copyrightable works (collectively, “Content”). You have no rights in or to the Content other than as permitted herein to use or access the Services. 

You retain your rights to any Content you submit, post or display on or through the Services (“User Content”). Tydi does not receive any rights to the User Content except for the limited rights that enable Tydi to offer its Services. Tydi requires your permission to host, back up, and share User Content. You hereby give Tydi permission to do these activities, and this permission extends to our affiliates and trusted third parties with which Tydi works.

Copyright Rights and Takedown Procedures: 

If you believe any Content or User Content infringes any person's copyright interest, please provide Tydi the following information, in writing and signed by you, addressed to the Tydi Copyright Agent at [email protected]:

  • the material of Content or User Content which you believe is infringing or being infringed upon; 

  • a description of the allegedly infringing Content or User Content; 

  • any applicable assertions that you either own such copyright interest in such Content or User Content, that you are the authorized agent of such copyright owner’s interest, or who you believe is the applicable copyright interest owner; 

  • your address, telephone number and e-mail address; 

  • a statement that all information you have provided us is accurate and that you have a good-faith belief that the use of the disputed copyrighted Content or User Content is not authorized by the copyright owner, its agent or by law.

10. Collection and Use of Your Information. 

You acknowledge that when you use the Site, Tydi uses automatic means (including, for example, cookies and web beacons) to collect information about your device and about your use of the Services. You also may be required to provide certain information about yourself as a condition to use the Services or certain features or functionalities. All information we collect through or in connection with these Terms is subject to the Tydi Privacy Policy. By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Tydi Privacy Policy.‌

11. Geographic Restrictions. 

The Content and Services are based in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access all or some of the Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you are responsible for compliance with local laws.

12. Updates. 

Tydi may from time to time in its sole discretion develop and provide updates to the Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features for the Site (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Tydi has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. You agree that all Updates will be deemed part of the Site and be subject to all terms and conditions of these Terms.

13. Third-Party Materials

The Services may display, include, or make available third-party Content, material (including data, information, applications, and other products, services, and/or materials), or provide links to third-party websites or services, including through third-party advertising (“Third-Party Materials”). You acknowledge and agree that Tydi is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Tydi does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

14. Term and Termination. 

The term of these Terms commences when you acknowledge your acceptance and will continue in effect until terminated by you or Tydi as set forth in this section. You may cancel your Account at any time through your Account settings. We may suspend or cancel your Account without notice to you for any reason or no reason at all, including but not limited to if you violate these Terms, you create risk or possible legal exposure for us, your Account should be removed due to unlawful conduct, or our provision of the Services to you is no longer commercially viable. Tydi reserves the right to remove your Account information along with any Account settings from our servers with NO liability or further notice to you. Upon termination of your Account. your license to use Tydi’s Services terminates. 

15. Disclaimer of Warranties. 

THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, TYDI, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, TYDI PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. 

16. Limitation of Liability. 

EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED, IN NO EVENT SHALL TYDI, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF THE TOTAL AMOUNT PAID IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS LESS. SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, TYDI’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

17. Indemnification. 

You agree to indemnify, defend, and hold harmless Tydi and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your use or misuse of the Services or your breach of these Terms.

18. Severability. 

If any provision of these Terms is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms will continue in full force and effect.

19. Governing Law. 

These Terms are governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms and our Privacy Policy shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas in each case located in Dallas County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. 

20. Entire Agreement. 

These Terms, our Privacy Policy, and any statements or rules on the Services on your date of access constitute the entire agreement between you and Tydi with respect to the Site and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Site.

21. Waiver. 

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between these Terms and any applicable purchase or other agreement, these Terms shall govern.

22. Contact. 

If you have any questions regarding these Terms, please contact us at [email protected]. 

Last Update: September 18, 2023